Welcome to poemmetal.com. To ensure you understand our shipping policy when shopping, we provide the following information:

We offer standard shipping for domestic orders within the United States. Typically, order processing time is 1-3 business days, and shipping time is 3-7 business days, depending on your location. We partner with the following courier companies to ensure timely and secure delivery of your orders:
United States Postal Service (USPS)
FedEx
UPS. Once your order has shipped, we will send a confirmation email with tracking information, allowing you to monitor your package’s status at any time.

We also offer international shipping services, welcoming customers worldwide to purchase our products. International orders also have a processing time of 1-3 business days, and shipping time is generally 7-21 business days, depending on the destination’s postal service and customs clearance conditions.

International orders will be shipped via the following partner courier companies: United States Postal Service (USPS), DHL, and FedEx. When placing your order, please note that additional customs duties, import taxes, and other related fees may apply. These fees are the responsibility of the recipient and vary depending on the regulations of each country.

Order Tracking: For both domestic and international orders, you will receive a confirmation email containing your tracking number once the goods have been shipped. You can check your order status on the respective courier company’s website.

Important Notes: Address Accuracy: Please ensure that the mailing address provided is accurate to avoid delays or loss.

Shipping Delays: Due to weather, holidays, or other uncontrollable factors, shipping times may be extended. In such cases, we will promptly contact you and provide the latest information.

Thank you for choosing poemmetal.com! If you have any questions about shipping, please feel free to contact us through our customer service; we will be happy to assist you.